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OUR TERMS AND CONDITIONS

1. General Information
By accessing or purchasing from Rooswood, you agree to these terms and conditions.
These terms apply to all transactions between Rooswood and customers, whether online, in-store, or through any other platform.

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2. Products
Product Descriptions: We strive to ensure that all product descriptions, images, and details are accurate. However, slight variations in color or size may occur due to differences in display settings or manufacturing processes.
Availability: All products are subject to availability. We reserve the right to limit quantities or discontinue items without prior notice.

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3. Orders and Payments
Order Acceptance: Orders are subject to approval. We reserve the right to refuse or cancel orders for any reason, including but not limited to fraudulent activity, pricing errors, or stock issues.
Pricing: Prices are listed in USD. Taxes, shipping, or additional fees may apply and will be indicated at checkout.
Payment Methods: We accept all payment methods. Payments must be made in full before dispatch of goods.

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4. Returns and Exchanges
Eligibility: Returns or exchanges are accepted within 10-15 days of delivery for unused, unworn, and undamaged items in original packaging with tags attached.
Process: Customers must contact us at rooswoodenterprises@rooswood.net to initiate a return or exchange.
Refunds: Refunds will be processed after receiving the returned items. Original shipping fees are non-refundable.

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5. Intellectual Property
All logos, designs, and content are the property of Rooswood and are protected by copyright and trademark laws. Unauthorized use is prohibited.

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6. Modifications
Rooswood reserves the right to update or modify these terms at any time without prior notice. Customers are encouraged to review these terms regularly.
 

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